Homeowner Support
Your home is covered by a ten-year warranty, and our team is here for you long after closing day. If something needs attention, let us know. We'll make it right.
Your Coverage
Every LND home is protected by three tiers of coverage, each one beginning on the day of closing. Here's what that looks like.
Select a coverage level below to see what's included
During the first year after closing, the following items are covered against defects in materials and workmanship:
During the second year, coverage extends to major systems throughout your home:
For a full ten years from the date of closing, major structural defects in the following load-bearing components are covered:
Coverage applies to defects in materials, workmanship, and structural components as described above. If you're unsure whether an item is covered, our warranty team is happy to review it with you before you file.
Not sure whether something is covered? Reach out before you file. We're glad to walk through it with you.
How It Works
No runaround, no mystery. Here's the simple path from your submission to a resolved repair.
01
Take clear photos and write a short description of the issue, including the date you first noticed it.
02
Use the form below, or email us directly at warranty@lndhomes.com with your documentation.
03
Our team reviews your claim within 3–5 business days and schedules an inspection if one is needed.
04
Once approved, we schedule the repair work at a time that works for you and follow through.
Before You Submit
A little preparation helps us respond faster and resolve your claim on the first visit whenever possible.
Submit a Claim
Fill out the form with as much detail as you can. The more we know up front, the faster we can review your claim and schedule any work that's needed.
Claims are reviewed in the order they're received. You'll hear back from our warranty team within 3–5 business days.
Here For You
Long after closing day, LND Homes remains accountable to the homes we build and the families who live in them. If something isn't right, we want to hear about it.